work with us!
we're searching for our newest addition!
E-Commerce and Sales Coordinator
About Trumpet & Horn:
We’re a passionate team of jewelry nerds making things happen for couples in love all over the globe. With over 30 years of experience in the vintage jewelry industry, T&H opened its doors in 2012 as an extension of our founder’s thriving wholesale business. Specializing in ethically sourced, eco-friendly vintage engagement rings & vintage ring reproductions, we complete approximately 90% of our sales online through our website & the rest in our Los Angeles showroom.
Trumpet & Horn is looking for an E-Commerce and Sales Coordinator to work closely with our small team to be a sales boss! Our perfect person will be an integral part of T&H working closely with our Director of Sales to make jewelry dreams come true for the best customers in the biz. You’ll be answering sales leads that come to us via email, live chat, & phone in a timely manner, answering questions about our inventory of new & old jewelry, and helping with order fulfillment. The E-Commerce and Sales Coordinator will partner with the Marketing Director to create copy for the website, emails, & creative marketing, as well as take ownership of website management and community engagement for collaborations with photographers & brands. You will maintain the brand aesthetic across all touchpoints including brand voice, web copy & styling. The ideal candidate is creative, adaptable, and understands that no task is too small!
Responsibilities and Duties:
- Customer Service
- Website Management (Shopify)
- Community Engagement - collaborations with photographers/ brands
- Marketing (assisting in styling shoots for social media, email newsletters, Google Ads)
- Administration (occasionally assisting the owner and gemologist with invoicing, etc)
Qualifications and Skills:
- Retail sales experience preferred
- Shopify experience preferred
- Klaviyo/Mail Chimp or other email service experience preferred
- Marketing experience preferred
- Project management experience preferred
- 4 year degree preferred
Who you are:
- Detail oriented
- Forward thinking
- Quick learner
- Has a sense of urgency
- Understands small business
Salary and Benefits:
- $25/ hour
- 20-30 hours a week
Are you our perfect match? We’d love to get to know you! Send us your resume, a short statement of why you’re our dream candidate, as well as your personality type (Myers-Briggs, Enneagram, or StrengthsFinder) -- bonus if you sign off with your favorite gif 😘. Email email@example.com with the subject T&H Dream Job!