Our Checkout Process
To ensure the safety of our customers and their information, our checkout process has several steps and restrictions to reduce the risk of fraudulent charges. Please review the information below before making a purchase and contact our concierge department with any questions.
We accept all major credit cards. If you don’t generally make large online purchases, we recommend that you give your credit card company a heads up.
Want to put your purchase on more than one credit card? We are happy to help you split payments between multiple credit cards—give us a call! 1-800-593-1933.
Gateway Error: If you receive a "gateway error" during checkout, this likely means that your credit card company blocked the transaction. Simply give them a call and let them know you approve of the purchase.
Want to pay with your Paypal account? Just select “Paypal” as your payment method at checkout. You will be redirected to the Paypal website in a new window.
We have partnered with Affirm to give you a simple way to make that special purchase with no hidden fees. And the best part about it? You'll get your ring right away! Affirm offers easy monthly payments over a 3, 6 or 12 month period, at APR rates as low as 10-30% APR. All you have to do is provide basic personal information (name, email, mobile number, date of birth, and last four digits of SSN) at checkout and you will be approved instantly. For more information about Affirm financing,check out their website
Wire Transfer or Check
If you prefer to pay us via bank wire transfer or personal check, contact us to make the arrangements. We’ll be sure to place the ring on reserve for you until we receive the payment.